Katie

Find out when you're charged for a borrow, where your card details are stored and what payment methods we accept How do I pay for borrowing? You can pay for borrowing online or in-person via a debi...

It's always best to get in touch with us ASAP so we can troubleshoot before you return, as we can’t help with a problem we don’t know about! What happens if a Thing breaks during my borrow? Unfortu...

Drop a line to our friendly team by using our Contact page for help with making a reservation or other questions you have about borrowing.

You can return your Thing before closing time at the location you reserved from on the day your borrow ends. (We don't use a 24-hour system!)    Check the date your borrow ends Tip: Check your rese...

You can collect your Thing any time during the opening hours of the location you reserved from.   Check the opening hours of your local Benthyg Cymru location   Simply go to our website, hover over...

You can start borrowing by clicking "Sign up" on our website, or going directly to the page of the Thing you want to borrow and clicking "Make a Reservation".    Know what you want to borrow? Sign ...

You can return your Thing before closing time at the location you reserved from on the day your borrow ends.(We don't use a 24-hour system!)  What do I need to do? Someone else will probably be bor...

Job taking longer than expected, or just want to enjoy using the Thing for a few more days? Here's all you need to know about extending your borrow. How to extend your borrow You can extend your b...

No! You can return your Thing before closing time at the location you reserved from on the day your borrow ends. (We don't use a 24-hour system!)   Check the date your borrow ends Tip: Check your r...

You can borrow our Things for as long as you want - providing someone else hasn't already reserved them! How long can I borrow a Thing for?  As long as you want! Just select the dates on the calend...